The Integration: Lightspeed & aleno

POS-Systeme wie die iPad-Kasse Lightspeed K-Series und Reservierungssysteme wie aleno sind für sich allein schon eine feine Sache für Gastronom*innen.

Connected via interface, however, the two are a perfect match. Both systems are made even better by the other and are now really playing to their strengths: aleno uses the cash register data for guest management, Lightspeed the reservation data for check-in, check-out, etc.

And both systems know what the other is doing or what is being done on the other. Entered in one system, implemented in the other.

A well-rehearsed team! Guest and cash register data are exchanged between the systems on the one hand. This means that they are available in both aleno and Lightspeed K-Series. Employees no longer have to enter everything several times or switch back and forth between the two systems. 

Obendrein sind die kombinierten Daten Gold wert für Upselling, targeted Marketing, die Kommunikation mit den Gästen, Reporting und vieles mehr. Dieser Datenschatz lässt sich also heben - und das automatisiert.

• When checking in, checking out and paying in Lightspeed, the information is automatically transferred to aleno.

• The turnover of the guest is displayed and stored in aleno, so that sorting and selection of guests by e.g. turnover is possible.

• Use of combined guest and checkout data for targeted marketing.

• Prioritisation for reservation requests via guest preferences and point-of-sale data such as previous sales.

• In Lightspeed, all guest details can be viewed for each reservation and used for better service and upselling.