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Intuitive, AI-supported,
in real time and from anywhere

The first digital assistant
for hotels and restaurants

The first digital assistant
for hotels and restaurants

Intuitive, AI-supported,
in real time and from anywhere

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Optimize your marketing, automate operational processes and increase profitability: aleno is the industry's first digital assistant.
Developed by restaurateurs. Tailor-made for you.

For Hotels

For Restaurant Groups

For Restaurants

Are you looking for a digital solution that serves you and your business goals individually and holistically, offering more than just selective services?

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Increase visibility, promote events and personalise your offers.

Acquire,
inspire & retain guests

Relieve your employees, optimise capacity utilisation and enable excellent service.

Automate, integrate,
work more efficiently

Make decisions based on clear data, avoid no-shows and increase profits.

Increase profits,
Manage growth

7 h
h

Time savings PER WEEK

Fantastico - L'Osteria saves 7 hours of administration per week and outlet with aleno.

<0.5 %
%

No-show rate

With aleno, the Michelin-starred restaurant Mural in Munich reduced its no-shows from 19.5% to 0.5%.

72 %
%

HIGHER CAPACITY UTILIZATION

The Ooki Izakaya in Zurich offers its guests excellent Japanese cuisine. Thanks to aleno, occupancy has increased by 72%.

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With the integration of aleno and our PMS, we optimize processes and internal communication. No more lists and everyone always has up-to-date information.

Jonas Ritscher
Suvretta House, St. Moritz,
Switzerland

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It is important to us to have a white label solution. With aleno, we remain individual and can customize a lot in the tool.

Sarah Jensen, VP Operational Excellence, L’Osteria

Thanks to aleno, the L
Quotes

An excellent system to reduce costs. The personal service is great.

Robin Pietsch
Restaurant Zeitwerk & Pieket Wernigerode, Germany

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Known from

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FAQs

What does the aleno digital assistant cost?

This is based entirely on the individual needs of your business. Our aim is to offer you a perfectly tailored solution. To do this, we work with you to identify exactly what you need in a free, no-obligation consultation. On this basis, we will create an offer tailored to your needs. No hidden costs, no unnecessary function packages - simply fair!

Are there any hidden costs or additional fees for reservations or cancelations?

No! Fairness and transparency are our top priorities. All costs are shown transparently in your individual offer right from the start (additional costs for external payment providers/text messages may apply). We look forward to numerous new reservations in your company, there are no additional fees or hidden costs with us!

Can I access the Digital Assistant from anywhere?

Yes, all you need is an internet connection and an end device. Since aleno is web-based, you can work in the system from anywhere, check your figures and make optimizations for your business. Profit maximization - with aleno, high goals become achievable.

Is the aleno Digital Assistant the right software for my company?

If you have ambitious goals for your business and are looking for a solution that will help you achieve them in all areas, aleno is just right for you. The extensive functions of our digital assistant go far beyond those of the usual standard reservation systems. From attracting new guests and optimizing internal processes to long-term profit maximization - aleno makes ambitious goals achievable.

Can I connect other systems, such as my PMS or POS system, to aleno?

Yes, a variety of other systems can be connected to aleno. From POS to PMS to Reserve with Google, Mailchimp, payment systems, review management and much more. You can already find over 32 integrations in the Marketplace and more are added every month. Are you missing a specific integration? Then simply get in touch with us.

Does aleno support my team and me in integrating the digital assistant?

As soon as you have made the excellent decision to make your business even more successful with aleno, our Customer Success Team will be on hand to answer all your questions. You and your team will receive individual and personal onboarding at the start.