Skip to content
cp-slider-operations-neu
Operations

Automate,
integrate,
work more efficiently

Automate,
integrate,
work more efficiently

Operations

cp-slider-operations-neu

aleno accompanies you and your guests throughout the entire journey. The digital assistant remains invisible in the background yet always positively perceptible. For your guest, it's a holistic experience from the first contact to the reunion, and for you and your team, it means less work, better planning, and more time for the guest.

Efficient guest management

Organise reservations easily

The aleno digital assistant includes the most powerful reservation system currently available for the hotel and restaurant industry. It adapts completely to the requirements of your business, saves you hundreds of hours of work per year and enables excellent service. And it's completely commission-free.

AI-based Table Allocation

Optimal Occupancy as if by Magic

aleno provides a globally unique solution for time-consuming table planning: the digital assistant takes over this task. It considers the next available seats and adjusts existing placements in real-time. This ensures the most optimal occupancy at all times. The AI-based host also assists with telephone reservations and walk-in guests - eliminating the tedious search for available seats..

360° Guest Profiles/CRM

Harness the power of information to increase revenue.

Create custom guest tags and comprehensive guest profiles for maximum personalized service. You know how often a guest has visited, what the average spend was and what exactly was consumed. Ideal information for successful upselling and increasing customer satisfaction.

Integrations

Connect your software worlds

Anticipation: The special moment before the first guests arrive. aleno provides you with peace of mind even before the doors open: during the booking process, dietary requirements are clarified, favorite tables are assigned, and tailored offers are highlighted. And it creates commitment: the deposit option avoids no-shows and increases anticipation on the guests' side. Naturally, the entire process seamlessly aligns with your brand design and is independent of third parties.

Reservations & Bookings

Organise reservations easily

  • Reservations from anywhere Path 14 Copy 3
  • 24/7-Host Path 14 Copy 3
  • Customised queries Path 14 Copy 3
  • Own styling Path 14 Copy 3
  • Waiting list Path 14 Copy 3
  • Automated reminders Path 14 Copy 3
  • Full data sovereignty Path 14 Copy 3
Learn more

AI-based Table Allocation

Leave the occupancy optimisation to the digital assistant.

  • Simple Check-in Path 14 Copy 3
  • Squeeze Function Path 14 Copy 3
  • Graphic Table Planner Path 14 Copy 3
  • Optimal Occupancy Path 14 Copy 3
  • Multiple Occupancy Path 14 Copy 3
Learn more

360° Guest Profiles/CRM

Know your guests before they step through the door.

  • Custom Guest Tags Path 14 Copy 3
  • Comprehensive Guest Profiles Path 14 Copy 3
  • Datahub Path 14 Copy 3
Learn more

Integrations

Unlock the treasure trove of data now.

  • POS-Integration Path 14 Copy 3
  • PMS-Integration Path 14 Copy 3
  • Mailchimp-Integration Path 14 Copy 3
  • Phone Assistant Path 14 Copy 3
  • Payment Options Path 14 Copy 3
  • All Integrations Path 14 Copy 3
Learn more