FAQs
That depends entirely on the individual needs of your business. Our goal is to provide you with a perfectly tailored solution. To achieve this, we will identify exactly what is needed during a free and non-binding consultation. Based on this, we will create a customised offer for you. No hidden costs, no unnecessary feature packages – just fair and straightforward!
No! Fairness and transparency are our top priorities. All costs are clearly outlined in your individual offer from the start (with potential additional costs for external payment providers/SMS). We look forward to many new reservations at your establishment; there are no additional fees or hidden costs with us. There are also no commissions for reservations.
Yes! All you need is an internet connection and a device. Since Aleno is web-based, you can work within the system, check your figures, and make optimisations for your business from anywhere. Maximising profits – with Aleno, high goals are within reach.
If your business has ambitious goals and you are looking for a solution that supports you in all areas to achieve them, aleno is the perfect fit for you. The extensive features of our digital assistant go far beyond those of standard reservation systems. From attracting new guests, optimising internal processes, to long-term profit maximisation – with Aleno, high goals are within reach.
Yes, with aleno you can connect a wide range of other systems. From POS and PMS to Reserve with Google, Mailchimp, payment systems, review management, and much more. You can already find over 32 integrations in the Marketplace, with more being added every month. Missing a specific integration? Just get in touch with us.
Once you have made the excellent decision to enhance your business with aleno, our Customer Success Team will be there to support you and answer all your questions. You and your team will receive an individual and personalised onboarding to get started.