aleno is the first digital assistant for hotels and restaurants, bringing together what belongs together: guests and hosts, personal appreciation and artificial intelligence, hospitality and technology experts. Our goal is to support outstanding hosts to be even more successful in their business. This is what drives our passion.
Over 2,300 hoteliers, restaurateurs and decision-makers from the hospitality industry rely on aleno's software solution: for more efficiency, better planning and reliable decisions in the areas of marketing, operations and business.
In this role you’ll:
As a Partner Manager at aleno, you will play a pivotal role in driving business growth through strategic partnerships within the hospitality industry. You will be responsible for identifying and cultivating valuable partnerships, while ensuring a seamless experience for our partners. Reporting directly to the Chief Revenue Officer (CRO), you will take ownership of managing key relationships, driving mutual success, and contributing to our overall sales strategy. In summary you’ll:
- Develop and nurture partnerships with key players in the hospitality sector to drive mutual business opportunities.
- Identify and assess new partnership opportunities aligned with aleno’s strategic goals for long-term collaboration.
- Lead partnership negotiations, including proposal and contract development, in coordination with sales, legal, and product teams.
- Oversee partner onboarding to ensure smooth integration and alignment with company expectations.
- Monitor and optimize partner performance through regular reviews, identifying areas for growth and mutual benefit.
- Coordinate cross-functional collaboration with teams such as marketing, product, and customer success to support and align partner initiatives with company objectives.
What you’ll bring along:
- Passion for partner management or business development in SaaS or hospitality. Work experience in these fields is a plus.
- Proficiency with CRM tools (e.g., Hubspot) and understanding of partner management practices is a plus.
- Excellent communication and relationship-building skills to engage partners across various organizational levels.
- Strategic mindset with attention to detail, balancing big-picture vision with operational execution.
- Exceptional organizational skills for managing multiple partnerships and ensuring timely follow-up.
- Fluency in German and English; additional languages (like French) are a plus, as is familiarity with hospitality industry dynamics.
What we offer at aleno:
- A forward-thinking team that is revolutionizing the restaurant landscape
- Work that truly changes people's lives, because life happens in restaurants
- A dynamic, supportive and innovative working environment
- The flexibility you need: home office option and on-site colleagues
About aleno
aleno was founded in Zurich in 2015 by a team that had experienced first-hand how difficult it can be to run ones own restaurant. aleno is headquartered in Zurich, Switzerland.
Our great team also operates from many other locations such as Berlin, Munich and Wroclaw.We have a dynamic corporate culture with a start-up mentality. We have passionate restaurateurs, sales and tech experts working hand in hand in flat hierarchies. Together, we are shaping the path to a new era of hospitality.
To build a great corporate culture, we have established the following cultural principles:
Customer Obsession
Our customers are at the core of everything we do. Everyone in aleno has a deep understanding of them and their problems. Our business success is determined by how good we are at solving these.
Moving fast
Speed is essential for our success. It’s better to move fast and make mistakes than to move slowly and miss opportunities. We have a strong bias to action and constantly push ourselves to satisfy the customer through early and fast delivery of valuable products.
Openness
We are a hybrid company. Therefore transparency and communication are key. We foster an environment where you can openly share your thoughts and challenge the status quo if needed. We all work to ensure everyone has access to all the information they need.
A positive mindset
We think big and see opportunities where others see difficulties. Together, we believe we are able to solve the most complex challenges.
Acting like owners
We see a problem? We solve it. "That's someone else's problem" simply doesn't exist for us.
Diversity
Different people approach problems differently. We need that. aleno is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to origin, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.