aleno is the first digital assistant for hotels and restaurants, bringing together what belongs together: guests and hosts, personal appreciation and artificial intelligence, experts from hospitality and technology.
Our goal is to support outstanding hosts to become even more successful in their business. This is what drives our passion. Over 2,300 hoteliers, restaurateurs and decision-makers from the hospitality industry rely on aleno's software solution.
In this role you’ll:
In this role you will be a hands-on HR Operations Specialist, managing the entire employee life-cycle from recruiting, making incoming and existing employees’ experiences seamless as they onboard, get paid, transfer teams, and grow at the company.
At the same time you will work on strategic initiatives, helping our team scale and focusing on aleno’s culture. You will also be utilizing our systems and implementing new ones and searching for ways to streamline/optimize how we work. To summarize you’ll
- Review and improve existing HR practices for efficiency and compliance, with a focus on process automation and alignment with industry standards.
- Build strong relationships with employees and leadership, helping shape company culture and values to support future growth.
- Oversee recruiting efforts, including creating job descriptions, scheduling interviews, managing candidate communications, and executing an employer branding strategy.
- Maintain and implement HR systems, ensure accurate data tracking for payroll, compliance, and reporting, and handle immigration, insurance, and onboarding.
- Liaise with payroll and insurance providers, manage updates and communications for employees, and ensure accurate, timely payroll and benefits administration.
- Act as the primary contact for HR inquiries, provide reports, and collaborate on cross-functional projects to support company-wide initiatives.
What you’ll bring along:
- 3-5 years experience in a global, growth environment, ideally with exposure to recruiting and payroll processes.
- C1 in English and German native level; Swiss German is a plus.
- Strong analytical skills with a meticulous approach to handling employee data, ensuring accuracy and identifying patterns.
- Effective project management skills with experience influencing senior stakeholders across functions.
- Proficiency in HR systems (e.g. Personio) to digitize our HR processes, and the ability to implement it.
- Friendly, approachable communication style, maintaining confidentiality and a customer-service attitude with a balanced sense of humor.
What we offer at aleno:
- A forward-thinking team that is revolutionizing the restaurant landscape
- Work that truly changes people's lives, because life happens in restaurants
- A dynamic, supportive and innovative working environment
- The flexibility you need: home office option and on-site colleagues
About aleno
aleno was founded in Zurich in 2015 by a team that had experienced first-hand how difficult it can be to run ones own restaurant. aleno is headquartered in Zurich, Switzerland.
Our great team also operates from many other locations such as Berlin, Munich and Wroclaw.We have a dynamic corporate culture with a start-up mentality. We have passionate restaurateurs, sales and tech experts working hand in hand in flat hierarchies. Together, we are shaping the path to a new era of hospitality.
The exciting part of my job is that thousands of hospitality businesses and over 30 million guests benefit directly from it every year. That fills me with pride.
Aleksandra Pietrzyk, Engineer
