Jobs - Product Manager

aleno is the first digital assistant for hotels and restaurants, bringing together what belongs together: guests and hosts, personal appreciation and artificial intelligence, experts from hospitality and technology.

Our goal is to support outstanding hosts to become even more successful in their business. This is what drives our passion. Over 2,300 hoteliers, restaurateurs and decision-makers from the hospitality industry rely on aleno's software solution.

What you will be doing:

Act as the team’s interface with customers and other stakeholders to collect feedback and translate it into meaningful, actionable insights that the team can use to bring value to our customers.
Drive the discovery and scoping process of new initiatives, turning ambiguous goals into a clear and convincing action plan.
Collaborate with engineering, design and stakeholders to define the strategy, roadmap, and prioritization for your team.
Manage the team’s backlog, carefully balancing the execution of long term objectives with short term work.
Define and execute a go-to-market strategy that maximizes customer impact and learnings while minimizing risk, together with go-to-market teams.
Define the framework and metrics to measure the impact of the team’s offerings.

What you bring along:

Have a solid background in Product Management and thrive in a fast paced environment.
Are user and data-focused. You are constantly looking to hone your instincts through user feedback and data insight.
Have an eye for details and for good UI/UX
Have strong stakeholder management skills.
Have deep analytical, prioritization and problem solving skills.
Write and speak English without difficulty and are a great communicator.
Are autonomous, taking full ownership of your work and driving your personal development.
Are fun to work with and enjoy the occasional after work activity.

Not required but a plus if you have

Experience working on a SaaS product.
Experience of working in a hyper-growth startup.

What we offer at aleno:

Hardware. The home office budget covers a laptop and a headset (if needed).
Flexible working hours. Due to the customer support and the daily cycle of our core customer base, 10:00-15:00 CET is required. If you need to finish up earlier, it’s fine — that’s just the default. Other than that, there are no restrictions — just attend the meetings and stay in alignment with the team.
Paid time off. All bank holidays are off. On top of that, there are 26 days of paid time off and 5 days of sick leave.
Traveling. Company retreats twice a year are expected but not mandatory (once for the whole company and once for the product team). All conferences, local events, and online events (meetups, conferences, etc.) are highly encouraged but not mandatory. Traveling expenses can be covered in case of being a speaker and clearly mentioning aleno (for hiring, marketing, etc.).

About the Team

You will be leading a cross functional team that is based in Wroclaw and building new products to make the work of restaurants easier.

The Wrocław team works in a hybrid setup, i.e., we meet in the office once a week (rented coworking space). On top of that, we try to have a small gathering every month in Wrocław. The schedule is adjusted to our needs.

About aleno

aleno was founded in Zurich in 2015 by a team that had experienced first-hand how difficult it can be to run ones own restaurant. aleno is headquartered in Zurich, Switzerland.

Our great team also operates from many other locations such as Berlin, Munich and Wroclaw.We have a dynamic corporate culture with a start-up mentality. We have passionate restaurateurs, sales and tech experts working hand in hand in flat hierarchies. Together, we are shaping the path to a new era of hospitality.

DIGITAL ASSISTANT

Marketing

Operations

Business