ASA checks in. aleno sets the table.
With aleno, your service team knows every wish of your hotel guests before they take a seat in your restaurant. For ASA Hotelsoftware.
In use with ASA
Hotel Edelweiss BerchtesgadenBerchtesgaden- Das Edelweiss Salzburg Mountain ResortGrossarl
- Hotel La GinabelleZermatt
Working with a different PMS? See all integrations here.
How the reservations are created
You define once what should happen. After that, it runs by itself.
Set the rule
For example: half board means dinner at 7 pm in the restaurant, full board adds lunch on the terrace.
ASA books, aleno reserves
The stay and package come from ASA. aleno creates the reservations automatically.
Everything follows
Extension, cancellation or a new package: you only update the PMS, and the restaurant is up to date right away.
Why ASA and aleno work well together
ASA Hotelsoftware is used in many hotels across the Alps, especially in family-run properties with their own restaurant. aleno takes the data from ASA to where the guest is sitting: the table.
What changes day to day
Rooms and F&B work together seamlessly, all by themselves.
Hotel guests recognised instantly
Room, package and stay are shown on the reservation. Including whether the guest has already checked out, so no bill is left open.
No more arrivals list
Nobody prints it for the umpteenth time. Whatever changes in ASA shows up in the restaurant right away.
Automatic, in real time
No manual copying, no forgotten intolerance, no double booking.
In sync with every department
Front desk, concierge, restaurant and kitchen work from the same information. No calls, no notes.
Free tables are really free
No more estimated buffer. Whatever your hotel guests don't need can be booked by outside guests.
Same table for the whole stay
Hotel guests sit at the same table every evening, or you move them to another outlet in the property.
Which data flows from ASA to aleno
Everything the service team needs to know about a hotel guest is on the reservation.
| From ASA | What the service team does with it |
|---|---|
| Name, email, phone | The guest is recognised and doesn't need to introduce themselves again. |
| Arrival and departure | It's clear on which evenings the guest is in the house. |
| Room number and category | The reservation is linked to the room. |
| Package and meal plan | The basis for automatic reservations. |
| Notes for the restaurant | Wishes and intolerances are visible at the table. |
FAQ
Which restaurant software integrates with ASA?
aleno is the software hotel restaurants run on and is integrated with ASA Hotelsoftware. Guest profiles and hotel bookings from ASA are available in aleno, right on the table reservation.
Which data does aleno take from ASA?
The guest's name, email and phone number, arrival and departure, room number and category, package and meal plan, and notes for the restaurant.
Are half and full board reserved automatically?
Yes. You define once which package triggers which reservation, for example dinner at 7 pm in the restaurant. After that, the reservations for the stay are created automatically.
What happens when a booking changes in ASA?
The reservations in aleno follow, including cancellations, extensions or a new package. You only maintain the PMS.
Does data also flow back from aleno to ASA?
Today, data flows from ASA to aleno. What the service team learns about a guest, such as their favourite table, preferences or last time's wine, stays in the aleno guest profile and is there again on the next visit.
Can hotel guests keep the same table for their entire stay?
Yes. Reservations for hotel guests can be placed at the same table and time for the entire stay, and moved to another restaurant in the property when needed.
Does every restaurant need its own ASA connection?
No. One connection serves all outlets of the property. Each outlet is still configured separately, so breakfast, restaurant and bar keep their own rules.
What does it take to connect ASA and aleno?
The property uses ASA Hotelsoftware and aleno. The connection is requested through aleno support. Then you set the rules together.
aleno is the software hotel restaurants run on, integrated with ASA Hotelsoftware. As of October 2026.