OPERA checks in. aleno sets the table.
With aleno, your service team knows every wish of your hotel guests before they take a seat in your restaurant. For OPERA Cloud, OPERA and Fidelio Suite 8.
In use with Oracle Hospitality
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aleno is listed on the Oracle Cloud Marketplace. Which features are available depends on the system and version: OPERA Cloud, OPERA or Fidelio Suite 8. We clarify this in the first conversation. Working with a different PMS? See all integrations here.
How the reservations are created
You define once what should happen. After that, it runs by itself.
Set the rule
For example: half board means dinner at 7 pm in the restaurant, full board adds lunch on the terrace.
OPERA books, aleno reserves
The stay and package come from the PMS. aleno creates the reservations automatically.
Everything follows
Extension, cancellation or a new package: you only update the PMS, and the restaurant is up to date right away.
One system, many properties
OPERA by Oracle Hospitality is the leading PMS in many grand hotels and hotel groups, and Fidelio Suite 8 has been in use in many properties for years. aleno takes the data from these systems to where the guest is sitting: the table.
What changes day to day
Rooms and F&B work together seamlessly, all by themselves.
Hotel guests recognised instantly
Room, package and stay are shown on the reservation. Including whether the guest has already checked out, so no bill is left open.
No more arrivals list
Nobody prints it for the umpteenth time. Whatever changes in OPERA shows up in the restaurant right away.
Automatic, in real time
No manual copying, no forgotten intolerance, no double booking.
In sync with every department
Front desk, concierge, restaurant and kitchen work from the same information. No calls, no notes.
Free tables are really free
No more estimated buffer. Whatever your hotel guests don't need can be booked by outside guests.
Same table for the whole stay
Hotel guests sit at the same table every evening, or you move them to another outlet in the property.
Which data flows to aleno
Everything the service team needs to know about a hotel guest is on the reservation.
| From the PMS | What the service team does with it |
|---|---|
| Name, email, phone | The guest is recognised and doesn't need to introduce themselves again. |
| Arrival and departure | It's clear on which evenings the guest is in the house. |
| Room number and category | The reservation is linked to the room. |
| Package and meal plan | The basis for automatic reservations. |
| Notes for the restaurant | Wishes and intolerances are visible at the table. |
FAQ
Which restaurant software integrates with Oracle OPERA?
aleno is the software hotel restaurants run on and is integrated with Oracle Hospitality: OPERA Cloud, OPERA and Fidelio Suite 8. Guest profiles and hotel bookings from the PMS are available in aleno, right on the table reservation.
Which data does aleno take from the PMS?
The guest's name, email and phone number, arrival and departure, room number and category, package and meal plan, and notes for the restaurant.
Are half and full board reserved automatically?
With OPERA Cloud, yes. You define once which package triggers which reservation, for example dinner at 7 pm in the restaurant. After that, the reservations for the stay are created automatically. With OPERA and Fidelio Suite 8 it depends on the version.
Does aleno work with Fidelio Suite 8?
Yes. aleno can be connected to Fidelio Suite 8. Which features are available depends on the version. We clarify this in the first conversation.
Can aleno process the meal plan from OPERA Cloud per day?
Today, aleno reads the meal plan for the booked stay. If your property needs it per day of stay, talk to us: we build it when needed.
Does data also flow back from aleno to OPERA Cloud?
Yes. Comments from aleno flow back to OPERA Cloud, so the front desk sees them too.
What happens when a booking changes in the PMS?
The reservations in aleno follow, including cancellations, extensions or a new package. You only maintain the PMS.
Can hotel guests keep the same table for their entire stay?
Yes. Reservations for hotel guests can be placed at the same table and time for the entire stay, and moved to another restaurant in the property when needed.
Does every restaurant need its own OPERA connection?
No. One connection serves all outlets of the property. Each outlet is still configured separately, so breakfast, restaurant and bar keep their own rules.
What does it take to connect OPERA and aleno?
The property uses OPERA Cloud, OPERA or Fidelio Suite 8 and aleno. The connection is requested through aleno support. Depending on the system, the interface is enabled by Oracle.
aleno is the software hotel restaurants run on, integrated with Oracle OPERA Cloud, OPERA and Fidelio Suite 8. As of October 2026.