The restaurant platform Quandoo has announced that it will completely cease operations on September 30, 2026. For many restaurateurs in the DACH region, this means one thing: switching reservation systems on short notice is unavoidable.
What does this mean for your restaurant if you are a customer – and how can you use this transition strategically? We provide the answers.
What is the problem with Quandoo?
Quandoo was founded in Berlin in 2012 by former Groupon managers and quickly developed into an international restaurant platform.
As early as 2015, the company was acquired for around €200 million by the Japanese technology group Recruit Holdings.
This made Quandoo part of a large, global platform business – with the goal of processing as many restaurant bookings as possible through a centralized marketplace. This exact model is now increasingly under pressure: while platforms experienced strong growth in the past, demand is shifting more and more toward direct bookings via a restaurant’s own website or through Google.
What does the shutdown of Quandoo mean for restaurants?
With the shutdown of Quandoo, key functions that many businesses rely on daily will disappear:
- Online reservations via Quandoo will no longer be available
- Visibility through the platform will be lost
- Existing processes must be replaced at short notice
For many restaurants, this creates not only operational effort but also a real risk:
--> lost bookings, data loss, or new dependencies on other platforms.
What is the biggest challenge with platform solutions?
The end of Quandoo highlights a fundamental issue in the hospitality industry:
Many businesses are heavily dependent on third-party providers – without real control over:
- their guest data
- their booking channels
- their long-term planning
When a platform disappears, immediate action becomes necessary.
Why is now the right time to switch?
A system change is not just a fallback solution – it is an opportunity.
Restaurants that act now can:
- increase direct bookings in a targeted way
- reduce commissions and platform dependency
- gain full control over guest data
- plan more reliably for the long term
In short: move away from platform dependency – toward true independence.
What should you look for in a Quandoo alternative?
Not all reservation systems are the same. When switching, pay particular attention to:
1. Data security & ownership
Your guest data should belong to you – not the provider.
2. Seamless transition
A good provider ensures that:
- no bookings are lost
- the transition runs smoothly
3. Focus on direct bookings
Less dependence on third-party platforms = more revenue for you.
4. Long-term stability
After the end of Quandoo, it’s clear: you need a solution you can rely on long term – with a strong and stable customer base.
The alternative: Independence with aleno
aleno was built precisely for these requirements.
With aleno, you get:
- full control over your guest data
- more direct bookings via your own website
- a flexible, customizable system
- personal support during the transition
Especially in the current situation, aleno actively supports restaurants during the switch – without any interruption to operations.
Conclusion: Act now and secure your advantages
The end of Quandoo is a challenge for many restaurants – but also a clear opportunity.
Those who act now can:
- improve their processes
- become more independent
- operate more successfully in the long term
Don’t wait for the shutdown – start now with a future-proof solution.
Switch now with no obligation
Start with aleno today and secure:
- a smooth transition
- full control over your bookings
- more direct revenue