7 Best SevenRooms Alternatives for Reservations and Guest Management

Anyone looking into reservation software for restaurants will find numerous systems with different focuses. Since factors such as cost structure, ease of use, data ownership or integrations vary in importance from one business to another, we compare seven tools here as possible SevenRooms alternatives to help you more quickly assess which solution is the best fit for your venue.

Contents:

• Why look for a SevenRooms alternative?
• Key decision criteria when choosing the best reservation software
• Features your reservation software should offer
• #1 aleno
• #2 OpenTable
• #3 ResDiary
• #4 Quandoo
• #5 Tock
• #6 TableIn
• #7 BookingNinja
• Is aleno the right SevenRooms alternative for you?
• SevenRooms alternative – Frequently asked questions

Why look for a SevenRooms alternative?

Some restaurant operators find it challenging that the SevenRooms pricing structure is not disclosed upfront. Anyone who wants to calculate early often encounters uncertainty here and has to schedule a consultation before receiving a suitable offer. In addition, some report that the user interface is perceived as complex. In day-to-day operations, this can lead to more onboarding effort and frustration when the team needs to react quickly to changes.

Guest data is also a very important topic. Many restaurants want to have full control over the information stored so they can address guests personally. While SevenRooms does collect data, some businesses would prefer more independence and do not want to rely solely on a large platform. Those who want to work more strategically on their marketing campaigns often look for a system that can be clearly tailored to their own goals.

If you prefer a reservation system that offers you clear conditions right from the start and an intuitive interface, it’s worth looking at other options. Ultimately, you decide which software best matches your expectations and noticeably simplifies your day-to-day work.

Key decision criteria when choosing the best reservation software

An important criterion is the reliability of the platform. There’s nothing more frustrating than a system going down during peak hours or reservation data being lost. So make sure you choose a provider that makes clear statements about stability and data security.

Another point is the ability to reflect your own brand presence in the booking process as well (keyword white-label solution). You want to offer your guests a consistent experience in which your corporate design continues seamlessly.

In addition, automated communication can simplify your workflows without overwhelming your guests. For example, confirmations via email or SMS are helpful as long as they are not sent too frequently. Too many messages quickly become annoying and may put people off. Also check whether you can make adjustments yourself, for example if your menu or opening hours change at short notice.

A test or demo version gives you insight into how the system works in practice. This lets you see whether all reservations can be managed conveniently and whether your team can handle it well in everyday use. Make sure you are not tied into long-term contracts before you can actually assess the benefits.

Features your reservation software should offer

Any restaurant booking software needs clear and easily accessible tools so your team can work smoothly. One key aspect is stability: the system should remain reliable even under a high volume of reservations. It’s also useful if you can adapt the look and feel to your brand colors so guests enjoy a consistent experience. In addition, make sure there’s a quick way to process booking requests or move them at short notice – no one wants to click endlessly just to make a simple change.

Here are some points that good reservation software should definitely cover:

• Real-time availability: Guests can immediately see whether a table is still available without long waiting times.

• Automated communication: Confirmations, reminders and cancellation options reduce empty seats and keep you informed about occupancy.

• Clear table overview: A visual floor plan shows you at a glance which areas are already busy and where space is still available.

• Data organization: A well-structured guest list makes it easy to maintain preferences and contact details.

• Extensions for special offers: If you want to integrate menu options, events or additional booking steps, these should be easy to add to the flow.

• Interfaces to the POS system: This helps you avoid double entry and link reservations directly to your billing data.

If you are looking for a system that adapts to your needs and offers automated processes for bookings and reminders, aleno is worth a closer look. You can get non-binding advice to find out how to integrate all of the above points even more seamlessly into your day-to-day operations.

#1 aleno

aleno is a data-driven restaurant management software based in Zurich, Switzerland. aleno is a comprehensive solution for the hospitality industry that automates administrative workflows and optimizes the guest experience. The software is used in more than 2,300 restaurants in Germany, Austria, Switzerland and other countries. In 2025, over 46 million reservations were already made through the system. It’s worth taking a look at this software if only because it has the highest Google Business rating (4.9/5) of all the systems presented here.

aleno strengths:

• White-label solution: The online reservation module can be customized to match the design and brand of each restaurant, strengthening your own brand identity.

• Data ownership: Restaurateurs retain full control over their guest data and can use it for personalized marketing and service optimization.

• Extensive integrations: aleno enables connections to various systems such as POS, PMS and newsletter tools, allowing seamless data processing and process optimization.

• More than a reservation system: It not only enables bookings across all kinds of online channels but also automates many administrative workflows, saving a great deal of time. On top of that, it helps increase revenue in multiple ways.
  
  

Features

• Online reservations: Automated real-time reservations via your own website, Google, social media and other platforms, without additional commission fees.

• No-show management: Reduce lost revenue through automatic guest reminders, credit card checks for no-show fees and flexible exceptions for regulars.

• Automatic table assignment: Optimize table occupancy with intelligent, AI-powered assignments that improve utilization in your restaurant.

• Guest CRM: Build and maintain a comprehensive guest database for personalized service and targeted marketing campaigns.

• Integrations: Connect to a wide range of external systems such as POS, PMS and newsletter tools to automate workflows and enhance the guest experience.

aleno plans & pricing

For detailed pricing information, aleno offers customized quotes based on the specific needs and requirements of each business. Interested restaurateurs can schedule a personal, no-obligation live demo to learn more about the features and conditions.

#2 OpenTable

OpenTable was founded in 1998 by Chuck Templeton in San Francisco. In 2014, OpenTable was acquired by the Priceline Group (now Booking Holdings) for USD 2.6 billion. 

OpenTable strengths:

• Extensive network: OpenTable connects guests with more than 50,000 restaurants worldwide – primarily in the Americas.

• User-friendly: The platform allows guests to quickly and easily reserve tables based on criteria such as time, date, cuisine and price range.

• Customer loyalty: With tools such as automated guest preferences and post-visit surveys, OpenTable helps restaurants turn guests into regulars.

Features

• Reservation management: Manage reservations in real time, including changes and confirmations.

• Guest database: Create individual guest profiles with information on preferences and notes, available via iPad and iPhone apps.

• Review management and analytics: Aggregate reviews from popular platforms in one place and create custom surveys after the restaurant visit.

• Creation and sale of experiences: Manage and promote unique dining experiences, including featured experiences and prepaid options.

OpenTable plans & pricing

Standard OpenTable pricing typically ranges between USD 299 and 499, depending on which features are selected. 

#3 ResDiary

ResDiary was founded in 2003 in Glasgow, Scotland. The company serves more than 9,000 restaurants, bars, cafés and hotels worldwide. In July 2023, ResDiary was acquired by Access Hospitality, part of the Access Group. 

ResDiary strengths

• Commission-free bookings: ResDiary enables restaurants to accept online reservations without additional commission fees, regardless of whether bookings come via their own website, Google or social media.

• Comprehensive feature set: The platform offers a wide range of functions, including table and revenue management, promotions, event management and customer loyalty tools.

• Integration with third-party systems: ResDiary integrates seamlessly with more than 70 technology partners, including POS, PMS and CRM systems, to optimize operations and gain valuable insights.

Features

• Reservation management: Centralized management of online bookings, including real-time updates and automated confirmations.

• Table management: Optimize table occupancy through intelligent allocation rules and visual representations of the restaurant layout.

• Revenue management: Increase profitability by controlling booking volumes by time slot, party size and area.

• Promotions and events: Plan and promote special offers and events to increase guest numbers.

• Customer loyalty: Build and maintain guest databases to encourage repeat visits and personalized offers.

ResDiary plans & pricing

ResDiary offers a pricing model with a fixed monthly fee (on request). Optional add-ons can also be booked.

#4 Quandoo

Quandoo was founded in 2012 in Berlin by former Groupon managers. In March 2015, the company was acquired by Japanese firm Recruit Holdings for approximately EUR 198.6 million.

Quandoo strengths

• Global reach: With a presence in 12 countries, Quandoo gives restaurants access to an international guest base, increasing visibility and bookings.

• User-friendly: The platform allows guests to reserve tables quickly and easily using filters such as budget, taste preferences and ratings.

• Integration with partners: Through collaborations with brands like Google and Instagram, Quandoo boosts restaurants’ online visibility and makes it easier for guests to reserve tables directly via these platforms.

Features

• Reservation management: Centralized management of online bookings with real-time updates and automated confirmations.

• Table management: Optimize table occupancy with interactive floor plans and flexible adjustment of reservation times.

• Customer loyalty: Build and maintain guest databases to encourage repeat visits and personalized offers.

• Reporting and analytics: Access detailed reports and real-time performance analytics to optimize business operations.

• Responsive reservation calendar: Integrate a customizable reservation calendar into your own website to promote direct bookings.

Quandoo plans & pricing

Quandoo offers two pricing plans: Pro or Premium. The setup fee is EUR 249 or 799 respectively. Monthly fixed costs are EUR 29 or 59. An additional EUR 3.50 is charged per guest. 

#5 Tock

Tock was founded in 2014 and is headquartered in Chicago, USA. 

Tock strengths

• Flexible reservation options: Tock allows restaurants to manage traditional reservations, prepaid experiences and events on a single platform.

• Reduction of no-shows: By using deposits, credit card guarantees and advance payments, Tock helps minimize the number of no-shows.

• Integration with other systems: Tock provides seamless integrations with POS systems, CRM tools and other key business applications.

Features

• Reservation management: Manage reservations, experiences and events from a central platform.

• Table and service management: Optimize table layouts and service workflows to increase efficiency.

• Guest data and reports: Access comprehensive guest information and performance reports to improve customer service.

• Waitlist management: Manage waitlists for walk-ins and last-minute reservations.

• Marketing tools: Promote offers and events to increase guest numbers.

Tock plans & pricing

Tock offers several pricing plans tailored to the needs of different hospitality businesses:

• Base: From USD 79 per month. Includes waitlist tools for walk-ins, table and guest management, event management, marketing tools and two-way SMS communication.

• Essential: From USD 199 per month. Includes waitlist tools for walk-ins, table and guest management as well as reservations, reservation request waitlists, experience management and takeout options.

• Premium: From USD 339 per month. Includes all Essential plan features plus a premium experience suite, POS integrations, API access and webhooks, a free new Squarespace website, extended support and chargeback protection.

• Premium Unlimited: From USD 769 per month. Includes all Premium plan features without fees on advance payments.

#6 TableIn

TableIn is an online reservation system specifically designed for small restaurants. It enables hospitality businesses to manage their table reservations efficiently and strengthen their online presence. The system is designed to simplify daily operations and increase guest satisfaction.

TableIn strengths

• User-friendly: TableIn offers an intuitive interface that allows restaurant staff to manage reservations quickly and easily.

• Flexible pricing model: With different plans starting at EUR 67 per month, restaurants can choose a plan that fits their needs and reservation volume.

• Integration with online platforms: TableIn enables seamless integration of reservation widgets into your own website as well as platforms such as Google, TripAdvisor, Facebook and Instagram to increase online visibility and generate more bookings.

Features

• Online reservations: Accept table reservations around the clock via your own website and social media.

• Table management: Optimize table occupancy and manage reservations in real time.

• Automated notifications: Send automatic email and SMS confirmations and reminders to guests to reduce no-shows.

• Customizable booking widget: Design the booking widget to match your restaurant’s brand identity.

• Reporting and analytics: Access detailed dashboards and reports to analyze reservation patterns and business performance.

• Multilingual support: Offer the booking process in different languages to attract international guests.

TableIn plans & pricing

TableIn offers three main pricing plans:

• Starter: EUR 47 per month for up to 50 reservations per month; additional reservations cost EUR 0.67 per reservation.

• Growth: EUR 97 per month for up to 150 reservations per month; additional reservations cost EUR 0.37 per reservation.

• Success: EUR 157 per month for unlimited reservations.

#7 BookingNinja

BookingNinja is a booking software provider based in the United Kingdom.

BookingNinja strengths

• Adaptability: The platform is designed to adapt to the individual requirements of different businesses, enabled by an extensive feature set at a fraction of the cost of traditional systems.

• User-friendly: BookingNinja allows businesses to start accepting bookings within 15 minutes thanks to a simple setup process and intuitive user interface.

• Cost efficiency: The software charges no commission fees and offers transparent pricing plans with no hidden costs or contract commitments.

Features

• Online booking management: Manage reservations in real time with the option to integrate booking forms into your own website.

• Customer relationship management (CRM): Build and maintain a customer database to improve customer loyalty and personalize offers.

• Payment processing: Integrate payment options, including deposits and gift cards, with a 2.5% fee on deposits and gift cards in the free plan.

• Notifications and reminders: Automatically send email and SMS notifications to inform customers about their bookings and reduce no-shows.

• Marketing tools: Create vouchers, discounts and manage customer reviews to promote your business.

• Reporting and analytics: Access dashboards and reports to analyze booking patterns and business performance.

BookingNinja plans & pricing

BookingNinja offers several pricing plans designed to meet the needs of different businesses:

• Starter: GBP 49.95 per month. Includes unlimited bookings, unlimited team accounts, 0% fees on deposits, live support during UK office hours and emergency support.

• Gold: GBP 89.95 per month. Includes all Starter plan features plus seven-days-a-week support, ongoing configuration support, removal of BookingNinja branding and custom email templates.

• Enterprise / Chain: From GBP 299 per month. Includes all Gold plan features plus 24/7 support, custom POS integration, bespoke features and a dedicated account manager.

• Free plan: For businesses that only occasionally accept bookings. Up to 100 bookings per month, self-service platform, basic booking functions and a 2.5% fee on deposits and gift cards.

Is aleno the right SevenRooms alternative for you?

If you are looking for a reservation system that simplifies your workflows while strengthening your relationships with guests, aleno could be a great fit. Compared to classic platforms such as SevenRooms or OpenTable, aleno places a strong focus on automation, data usage and personalized communication – without sacrificing ease of use. 

It’s particularly valuable that you can not only manage bookings but also communicate with your guests in a targeted way. This creates well-thought-out guest management that is aligned with real-life situations in day-to-day restaurant operations. aleno helps you reduce no-shows, plan capacity more effectively and increase your revenue per guest – all without hidden fees. You retain full control over your guest data and can design your reservation book to match your specific business.